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Interpersonal Skills
Overview
The work environment is becoming a more complex as we move into the global market environment. The need to develop our interpersonal skills has become a crucial element to successfully relate with other people.

This program allows the participant to begin their own internal self-evaluation and develop skills to effectively relate with others.

Provided To
Supervisors, team leaders and individuals that want to maximise their interaction with others and improve their job performance.

Content

Communication and its impact on others
Perception, self-concept and interpretation
Emotional intelligence
Motivation, confidence and positive thinking

 

Learning Outcomes
Participants who attend this program should be able to:

Positively interact with others
Deal with internal conflict, anger and frustration
Develop credibility based on trust and respect
Influence others based on emotional intelligence
   
Course Logistic
Three consecutive days
   

 

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